Teen Concierge

Delaware Online: Kathleen Cochran, general manager of San Diego’s Loews Coronado Bay Resort & Spa, learned a simple truth from her family about traveling: “When teenagers aren’t happy, no one’s happy.”
“It’s just really awful,” said Cochran, whose three children are 11, 14 and 16. “I call it ‘forced family fun.’ ”
Armed with her own experiences — and with an assist from her kids — Cochran set out to make her hotel teen-friendly, an emerging trend in vacation spots trying to cater to the family.
Four Seasons hotels hire teen concierges who specialize in providing tips on cool hangouts, stores and activities. Other hotels feature teen-focused spa treatments, such as makeup lessons and facials for acne-prone skin. And some, such as Loews Coronado, are setting aside space and events just for adolescents.
Four Seasons hotels began hiring local teens to work as concierges last year at its properties in Toronto, London, New York, Atlanta, Chicago and Whistler, British Columbia. “It’s really helpful to have another teen help find teens something to do,” Adam Podborski, a 17-year-old concierge at the Whistler resort, said. “Otherwise, it might be just dismissed as, ‘Oh, that’s just something they’re telling me to do.’ ”
Keen scene for teens [Delaware Online – The News Journal]